Therapy for first responders calgary
first responder therapy
Therapy for first responders
Takeaway: As you likely know from personal experience, first responders face special stressors and challenges, both personally and professionally. Having mental health care that’s tailor-made for your situation can give you the support you’re looking for. Get in touch with our therapists for first responders today.
Many first-responders suffer in silence. We help first responders cope with stress, process traumatic experiences, and overcome their struggles.
First responders such as police officers, firefighters, EMTs, paramedics, peace officers, emergency medical technicians, military personnel, corrections officers, and even social workers are often subjected to emotionally unsettling experiences that can develop into post-traumatic stress disorder (PTSD).
As dedicated therapists for first responders, we address the silent struggles they endure. Our specialized therapy supports police officers, firefighters, paramedics, and others dealing with the emotional toll of their roles, helping them navigate stress, process trauma, and overcome challenges unique to their professions.
At Shelly Qualtieri & Associates, our confidential counselling in Calgary provides a space for first responders to cope with job-related experiences, ensuring emotional well-being amid the complexities they face daily.
The life of a first responder can be difficult, and being work-related, this is often hard for other people to truly understand.
Learn more about us here.
Does this sound like you?
The impact of traumatic incidents experienced at work has a far-reaching effect on first responders, their families, and the communities they serve.
First responders are put through many situations that could be traumatic or difficult to deal with, and the effects of this can manifest themselves in a variety of ways. If you or someone you love is experiencing any of the following symptoms, mental health counselling in Calgary may be beneficial:
Some of the common symptoms and behavioural concerns include:
Post-traumatic stress disorder (PTSD)
Suicide or suicidal ideation
Substance abuse and self-medication
Anger management issues
Symptoms can vary over time and from person to person and may include:
Intrusive Memories
Intrusive, upsetting memories of the event
Flashbacks (acting or feeling like the event is happening again)
Nightmares (either of the event or of other frightening things)
Avoidance and numbing
Avoiding activities, places, thoughts, or feelings that remind you of the trauma
Inability to remember important aspects and the personal history of the trauma
Loss of interest in activities and life in general
Feeling detached from others and emotionally numb
Negative thoughts and mood changes
Guilt, shame, or self-blame
Feeling alienated and alone
Feelings of mistrust and betrayal
Difficulty concentrating or remembering things
Hopelessness
Physical and emotional reactions:
Sleep disorders
Irritability, angry outbursts, self-destructive, or reckless behaviour
Feeling jumpy and easily startled
If you or a first responder you care about is having difficulty coping with their mental health, we encourage you to reach out to our team of clinicians and psychologists at Shelly Qualtieri & Associates. Members of our team specialize in training and other resources for first responder psychotherapy, supporting the first responder community. We can help you begin the journey of healing.
If you think you or your spouse might need some help, contact us, and we would be happy to arrange for you to see one of our skilled therapists and share more about our services.
Our approach to first responder counselling
Our therapists are trained in a variety of therapies and will often use a combination of different approaches to help people overcome conditions such as anxiety, depression, PTSD, OCD, eating disorders, burnout, and more.
There are several effective treatment methods for dealing with trauma or PTSD. Your therapist will discuss with you the best options for your own circumstances. Some treatment methods that are typically successful in treating PTSD include:
EMDR
EMDR appears to approach psychological issues in an unusual way. It does not rely on talk therapy or medications. Instead, EMDR uses a person's own rapid, rhythmic eye movements to dampen the power of emotionally charged memories of past traumatic events and help overcome them using a person's own power. EMDR is an evidence-based treatment for trauma and PTSD that has also been shown to be effective in treating other psychological conditions, such as:
Obsessive-Compulsive Disorder (OCD)
Eating disorders
Phobias
Pain
Cognitive behavioural Therapy (CBT)
CBT training, or cognitive behavioural therapy, focuses on helping people challenge unhelpful and negative patterns of thinking such as overgeneralizing, overthinking negatives, minimizing positives, and catastrophizing while replacing them with more realistic and constructive thoughts. CBT is done by a trained psychologist who helps you become aware of your unhealthy thought patterns, beliefs, and emotions. The therapist then helps you reshape your thinking to develop more constructive and healthy ways of looking at your past, present, and future.
Acceptance and Commitment Therapy (ACT)
ACT is a form of therapy that is specifically designed to encourage people to accept their situation, thoughts, behaviours, and feelings instead of trying to avoid them or feel guilty about them. Acceptance and commitment therapy helps people open up to and accept their circumstances and learn to move forward. Acceptance and Commitment therapy has been effectively used to treat social anxiety, job performance anxiety, workplace stress, OCD, PTSD, and chronic pain.
Solution-focused therapy (SFT)
Solution-focused therapy is a type of therapy that empowers a person to use their own reasoning and strength to overcome their struggles. Instead of the traditional therapy approach that focuses on where the problem originated, solution-focused therapy is forward-looking and focuses on goals and problem solving. Solution-focused therapy can help people with:
Work or School Stress
Performance Anxiety
Post-traumatic Stress Disorder (PTSD)
Social Anxiety
Confidence
Motivation
Emotional Freedom Technique (EFT)
Emotional Freedom Technique relaxes the sensation of being triggered, bringing calmness to the mind and the body. The diversity of successful treatments has ranged from trauma, self-sabotaging behaviour patterns, cravings, and physical and/or first responder mental health illness itself, to name but a few. EFT is a holistic healing technique that has been shown to effectively resolve a range of issues, including trauma, substance abuse, problem gambling, phobias, chronic pain, PTSD, stress, limiting beliefs, physical and/or mental health, or mental health illness itself, self-sabotaging behaviour patterns, chronic stress, and more.
Mindfulness
Mindfulness is a state in which you are solely focused on the present. Psychologists use mindfulness-based techniques to encourage present-moment awareness while assisting you in keeping your thoughts intentional and non-judgmental because lingering negative thoughts or emotions that typically stem from either past or future events are the root cause of anxiety, depression, PTSD, and some other mental health issues. Mindfulness can help people with:
Depression
Suicidal Ideation
Work and life stress
PTSD
Chronic health issues
Grief
Reach out today to learn more.
How our first responder mental health services can help
Therapy for First Responders can be helpful in managing work and life stress and the pressures of your full-time role.
Your first session will involve an initial assessment of your well-being as well as an intake of your personal history and background. Subsequent therapy sessions are 50 minutes in length and are unique to each individual's treatment plan.
This is an important consideration, as each person's experience in therapy will be different and may depend on factors like:
Level of overall wellness
Emotional state, stability, risk-taking, or other behaviours
Life circumstances, support systems, romantic relationship status, if there are dependent children, employment status, and the type of profession are all factors that can be considered protective or stressors
Prior experience in therapy is also a factor. No one wants to waste their time repeating something that they found unhelpful the first time around, which is why it is important to tailor treatment to individual needs
Police Officers
Police officers are often exposed to tragic scenes and situations, including losing a partner, witnessing violent or graphic situations, or even being threatened. Our team of psychologists can help you process your experiences and move past them.
Medical Responders
Even though paramedics and EMTs are trained to respond to medical issues, traumatic injuries, or accident scenes, being exposed to them frequently can take its toll. Therapy can help you process difficult situations and gain valuable coping skills to continue serving the community and saving lives.
Psychological Support for Firefighters
Being a firefighter can be a double-edged sword. On the one hand, firefighters are heroic and integral members of society, and because of that, they often face tragic incidents. Our team of therapists can help process grief, horror, anxiety, trauma, or depression.
Doctors and Nurses
Doctors and nurses have come out as the heroes of the COVID-19 crises, during which they have kept all of us safe. However, working with the sick and injured on a daily basis, along with their well-being, can lead to burnout and, oftentimes, emotional distress. We can help you discuss how you deal with and manage stress, including the stress and pressure of working as well as being a doctor or nurse.
Grief Counselling
Sadly, firefighters and police officers are sometimes lost in the line of duty, and their friends and families have to cope with the grief that comes with that tragic loss. In these situations, emotions can be so overwhelming that they feel overpowering. We offer grief counselling to help process losses and find ways to manage them.
Despite more talk about mental health care, you may still feel resistance to seeking help, and these are some of the challenges:
Stigma
There is still a stigma associated with mental health issues in many communities. This can make it difficult for first responders to seek help, as they may be worried about how their colleagues or employers will perceive them.
Limited access to mental health services
Some first responders may work in rural areas or areas with limited mental health resources. This can make it difficult for them to access therapy, especially if they are dealing with scheduling conflicts or other barriers to care.
Time constraints
First responders may have demanding schedules that make it difficult for them to attend therapy sessions. This can be especially true of counseling for first responders and those who work irregular hours or are frequently on call.
Financial concerns
Some first responders may not have access to affordable mental health services. This can be a barrier to care, especially for those who do not have health insurance or whose insurance does not cover services.
Concerns about confidentiality
First responders may be concerned about their privacy and confidentiality when seeking therapy. They may worry that their colleagues or employers will find out about or address their mental health issues, which could impact their job performance or their career.
Our office is conveniently located in North West Calgary. Can’t make it into the office? No worries—we’ve got you covered with online therapy across Alberta.
FAQs about working with a therapist for first responders
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In couples therapy, our therapist offers a secure space for partners to engage in meaningful conversations and rediscover their connection. The therapist guides couples in solution-focused therapy, helping them shift their focus from blame to understanding the relational dynamics and facilitating new steps forward. Acting as a consultant, the therapist assists in making sense of relationship challenges and navigating the intense emotions experienced by distressed partners.
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Just because a counselor specializes in trauma does not mean they'll "get" you; they must also know first responder culture, so be sure to look for responder community-specific knowledge.
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A counselor does not need to have worked as a first responder in order to understand you; the right training and/or experience, combined with good counseling practice, will make the best counselor.
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Cognitive Behavior Therapy (CBT)
CBT is a type of psychotherapy that has consistently been found to be the most effective treatment of PTSD, both in the short term and the long term. CBT for PTSD is a trauma-focused treatment, meaning the trauma event(s) are the centre of the treatment.
Trauma-focused cognitive behavioral therapy (TF-CBT)
This gives police, firefighters, and paramedics the ability to recognize problematic and negative thoughts, and replace them with positive ones that can support positive behaviors.
EMDR
Uses a person's own rapid, rhythmic eye movements to dampen the power of emotionally charged memories of past traumatic events and help overcome them using a person's own power.
Mindfulness
Mindfulness is a state in which you are solely focused on the present.
The team at Shelly Qualtieri & Associates uses some of these approaches to support you. Learn more by clicking here.
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You are not alone; many first responders struggle with their own mental health issues. It has been estimated that approximately 85% of first responders have experienced symptoms related to their mental health.
PTSD In First Responders: Formally Acknowledged
In 2013, a section regarding post-traumatic stress disorder was added to the Fifth Edition of the Diagnostic and Statistical Manual (DSM-5), otherwise known as the diagnostic 'bible' of mental illness. This new section was specifically designed to recognize and research the negative psychological impact that first responders' work has on families and their mental health. Now there is recognition and research among psychologists and researchers that repeated exposure to traumatic events or details about those events can cause the same amount of mental harm as directly experiencing the event.
First responders are frequently exposed to highly stressful events in the course of their routine duties. Some of the specific situations that increase one’s vulnerability include:
Lack of control over the volume of emergency calls
The relentlessness of the ongoing routine of responding to calls, regardless of how disturbing or traumatic the previous call may have been
Repetition of experiences within the service for a long time (stress is cumulative)
Experiencing unrelenting situations and a sense of helplessness due to overwhelming demands (these can include situations such as prolonged or failed rescue).
Grief due to a partner being killed or seriously injured in the line of duty, the suicide of a peer, or losing a patient or client
Experiencing the death of a child in the line of duty
Responding to a call for a victim who is known to the responder
Working without the support of administration or being questioned on one’s actions in an investigation
First responders face unique challenges that can make it difficult for them to seek help. These individuals may feel like they are supposed to be strong and resilient and may view seeking help as a sign of weakness. Additionally, they may be concerned about how their colleagues or employers will perceive them if they seek psychotherapy.
First responders are
twice as likely to suffer from PTSD as the general public
more likely to die from suicide than from work-related deaths
face some related mental health struggles, with 4 out of 5 having some significant mental health issues
five times more likely to suffer from depression
exposed to violence in greater numbers than the general public
more predisposed to suffer from addiction as a result of work-related stress (alcohol, drugs, sex, or gambling)
Reach out today to find support.
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The facts on the importance of mental health services, support, and therapy for first responders in Calgary and Alberta are critical.
You got into this work for a reason: to help and protect people. Maybe you felt like it was your purpose in life. People look to you for answers; you are a "fixer." You're held to a higher standard and expected to do better and be better. Part of that makes you proud of your career, but sometimes it is exhausting.
Other people can have an "off day" at work. You can't. If you aren't all there, the best-case scenario might mean a complaint about your conduct, but if you forget or don't notice something important, someone could get hurt.
There is a lot of talk about mental health, but maybe you don't feel like the support is actually there. Is it really okay to show vulnerability? Who can you trust when you aren't okay?
It is hard to reach out for help, so instead, we tell ourselves stories. We are "fine." We aren't affected. Other people just aren't as strong as us. We often use humour to get through some of the horrific stuff we deal with, and it works for a while until it doesn't.
It doesn't matter what kind of professional you are. Whether you are a police officer, a firefighter, a paramedic, in the military, or one of the many others who work every day to help people and keep your community safe, chances are you can relate.
Even though first responders are five times more likely to experience depression or PTSD (The Ruderman White Paper on Mental Health and Suicide of First Responders), they can be reluctant to name common symptoms and seek help.
Seven out of ten first responders say mental health services are seldom utilized, if at all, in their organizations.
The stigma attached to mental health issues and the need to get help can prevent first responders from accessing the vital supports that they need to address and heal experiences that happen on the job.
You have witnessed some tragic, difficult events, which have led you to feel more powerless and numb to it all:
death or work-related injuries
loss and grief from partners and colleagues
insomnia and difficulty sleeping
relationship or family conflict
difficulty managing and handling stress
withdrawing from others
difficulty concentrating
Frontline workers have faced increased pressure from the healthcare system, which often leads to:
increased stress and burnout
poor coping skills and self-care
difficulty prioritizing and concentration
increased alcohol and drug consumption
Infidelity, divorce, and relationship conflict
porn and sex addiction
difficulty regulating emotions
Protective and Resiliency Factors Against Trauma
Sense of community: belonging and emotional attachment
Collective efficacy: perception of the group’s ability to accomplish its major tasks
Self-efficacy: ability to exercise some measure of control over the environment
Positive coping strategies: ability to manage stress constructively, such as using approaches like Cognitive Behavioural Therapy (CBT)
Compassion satisfaction: positive feelings from helping others; incorporation of positive aspects of trauma situations to achieve good outcomes—post-traumatic growth"
Starting therapy with the right person will set you on a path to understanding and self compassion. Book your free 30-minute call today.
Put your mental health first with first-responder therapy in Calgary.
You don't have to face your struggles alone.
Shelly Qualtieri & Associates is a place where first responders and their families can receive help and resources.
We believe that change is possible, and we want you to know it as well. Together, we can open the door to a new chapter of wellness, happiness, and stability.
At Shelly Qualtieri & Associates, we not only help and support first responders but also work with children 10 and older, teens, adults, individuals, couples, families, and athletes struggling with grief & loss, addiction, stress, depression, trauma, PTSD, suicide ideation, and self-harm.
If you are ready to look forward to the next day and the days, months, and years after that, let us help you!
Click here to schedule your free 30-minute phone consultation for therapy in Calgary and across Alberta. We are here to help.